All orders received on humbrands.com are ‘Made-to-Order’ or ‘Freshly Roasted On Order’ and customized as per your requirements. The coffee is non-returnable due to the consumable nature of the product. Goods sold will not be taken back unless the product is damaged, expired, or faulty during delivery time. So please check the goods on delivery and ensure that they are delivered correctly. 

If any of the goods prove to be defective, please contact us immediately on info@humbrands.com for refund. Return the defective/damaged items within 5 days and get 100% refund of the purchase price back to your account.

The item needs to be in its original unused condition and packaging, with any labels intact, then we will issue a full refund for the price you paid for the item.

We will notify you once we’ve received your return request over email and let you know if the refund was approved or not. If approved, you’ll be refunded for the value of the return products which will be credited to your original method of payment in 7-10 working days.